REFUND POLICY.

At Blouberg Art Development Foundation, we appreciate your support in helping us empower creatives and preserve African storytelling. As a nonprofit organization, we strive to use all funds responsibly to fulfill our mission. However, we understand that circumstances may require a refund request.

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1. Donations

• Donations made to the foundation are non-refundable, as they are immediately allocated to our programs and initiatives.

• If you believe a donation was made in error, please contact us within 7 days of the transaction for review.

2. Event & Workshop Fees

• If you have registered for a workshop, training program, or event and need to cancel, refund requests must be submitted at least 5 days before the event date to receive a full refund.

• Cancellations made less than 5 days before the event may not be eligible for a refund, but we may offer a credit toward future programs.

3. Merchandise & Ticket Sales

• Refunds for merchandise (if applicable) are only available for damaged or defective items within 14 days of purchase.

• Event tickets are non-refundable unless the event is canceled or rescheduled.

4. Processing Refunds

• Approved refunds will be processed within 7-14 business days via the original payment method.

• Processing times may vary depending on your bank or payment provider.

 

For refund inquiries, please contact us at:
📧 Email: Johnpheko@bloubergart.org
📞 Phone: 078 821 5506

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We appreciate your support and understanding as we work to create meaningful impact in the Blouberg community.